At many points in the ATM International Terminal, there are flight information monitors showing detailed information about all flights to and from the terminal. Furthermore, there are information desks in the departure and arrival lounges of the terminal for the express purpose of informing visitors, answering their questions and solving their problems. Announcements in the terminal are made in four languages, considering that the majority of passengers are from different countries. There are also mobile Terminal Officers at the ATM International Terminal at the gate, and before the passport control points, directing the passengers and helping to solve any problems that might arise.
Luggage trolley units at international standards are managed by Simtur. The units can be found in front of the passenger entrance to the ATM terminal, luggage claiming halls and the car park. Usage fees for the luggage trolleys is 1 EURO.
Baby Care Rooms
Babycare rooms, next to the toilets, are organized to enable mothers to easily take care of their babies and see to their every need.
Places of Worship
At the arrival level of the ATM Dalaman International Terminal there are rooms set aside as small mosques with ablution facilities. The chapel and the synagogue will be in service at the end of the year.
Public telephones can be used with telephone cards, credit cards or koç.net phone cards. There are public telephones in many parts of the terminal.
Internet services in the ATM Dalaman International Terminal are supplied by Koc-Net. Passengers can wirelessly connect to the internet from any point in the terminal. The "netpass cards" needed for the connection are sold at the info desks for a small fee.
The post office is located on the right of the departing passengers entrance to the Terminal.
ATM Dalaman International Terminal car park is in front of the terminal building, and has a capacity of 950 vehicles. The parking lot is being supervised by state-of-the-art equipment to ensure safety.
Tax Return (Tax Free)
Passengers who do not reside in Turkey can get back the Value Added Tax they pay on items they purchase. The tax return declaration has to be submitted before check-in procedures in the departure lounge. Tax Free cheques are validated by going to the Customs Inspection Offices in the departure lounge of the terminal and submitting the invoice/cheque together with the passport. Customs officials are knowledgable about the Tax Free system.
Passengers can realize passport control procedures in 20 control cabins right after disembarking from the aeroplane. The luggage pick-up area and the duty free shops are accessible right after the passport controls.
Your luggage is in safe hands
Luggage is tracked from check-in to the actual loading onto the plane with optical scanners, and the passenger - luggage pairing is done automatically.
Receiving counters have been put into service to ease the workflow of arriving pssengers and tour operators, and enable arriving passengers to be directed easily to the transport vehicles belonging to the tour they have joined.
While the terminal enforces stringent security measures, the speedy completion of procedures for passengers has also been considered. 4,000 passengers per hour can be processed through 60 check-in counters, and 5,000 pieces of luggage handled. Check-in services are carried out automatically with the LDCS software. Accordingly, passengers arriving at the terminal to fly to various destinations in Europe reach the passport control points in the shortest time possible. Procedures are completed in a short time at the 20 passport control cabins, and passengers can go through to the shopping and waiting areas.
The most up-to-date and safe luggage systems are being used at the Dalaman International Terminal. With this system that eliminates the risk of luggage lost for mechanical reasons, passengers check in and pick up their luggage safely, both on arrival and at departure. Luggage is tracked from check-in to the actual loading onto the plane with optical scanners, and the passenger - luggage pairing is done automatically.
Our disabled passengers can use the wheelchairs of the ground services. Ground services personnel escort and aid the disabled passenger all the way to the plane.
Either the airline or the tour operators must warn the ground services personnel before a disabled passenger arrives at the terminal. If the passenger does not have a wheelchair, ground services personnel will provide a wheelchair. Airport ground services personnel will assist the passenger from the moment his plane touches down at the terminal. At the airport arrivals area, there is an elevator for diabled persons. Ground services personnel will assist and escort disabled passengers to the receiving counters.
The wheelchair requests of Incoming or Outgoing visitors will be met by the ground services.
Transportation / Transfer / Car hire
Further details please visit our car hire company " METRO CAR RENTAL "
Distances to the surrounding areas from Dalaman Airport
Due to early check-in, passengers can benefit from the facilities prepared for them without having to wait in long queues. This enables the passengers to complete the procedures in the terminal in the shortest time possible and not waste any time. It is very easy to reach any destination from Dalaman airport.
Dalaman Centrum - 6 km
Sarigerme - 18 km
Gocek - 18 km
Dalyan - 25 km
Fethiye - 50 km
Oludeniz - 65 km
Akyaka - 60 km
Marmaris - 85 km